Terms & Conditions

1  Acceptance The Use Of Tala’s Hair & Beauty Centre Terms and Conditions

By using our Site, you unconditionally agree to be bound by these Terms and Conditions which can be modified by Tala’s Hair & Beauty Centre at any time and without previous notice; by using the Site after any such change you agree to unconditionally comply with the terms and conditions as they are changed. If you do not accept the Terms and Conditions, please immediately stop using the Site.

2  Advice

The contents of talashair website do not constitute advice and should not be relied upon in making or refraining from making, any decision.

3  Change of Use

Tala’s Hair & Beauty Centre reserves the right to:
3.1  change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Tala’s Hair & Beauty Centre shall not be liable to you for any such change or removal and.
3.2  change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

Privacy Policy

This Privacy Policy applies to all customers of Tala’s Hair & Beauty Centre which is owned and operated by Exclusive Salon (HK) Ltd. “We”, “us” “our” “Tala’s Hair” and “Tala’s Hair & Beauty Centre” shall apply to Exclusive Salon (HK) Ltd as applicable.

We recognise the importance of your privacy and maintaining the confidentiality of your personal information. This Privacy Policy applies to all products and services provided by us and sets out how we may collect, use and disclose your personal information. This Privacy Policy is governed by and observes the requirements of the Personal Data (Privacy) Ordinance (Cap. 486) (the “Ordinance”).

A. COLLECTION OF PERSONAL DATA

A.1            Your privacy is important to us and we have taken steps to ensure that we do not collect more information from you than is necessary for us to provide you with our services and to protect any account(s) you hold with us.

A.2            We may ask you to provide personal information when you use or when we provide you with our services, including hair care, health and beauty advisory services. The data (“Personal Data”) that we may ask you to supply includes without limitation salutation, name, day and month of birth, telephone number, email address, and residential address.

A.3            Please note that it is mandatory for you to provide certain categories of Personal Data (as specified at the time of collection). In the event that you do not provide any Personal Data indicated as mandatory, we may not be able to provide you with our products or services.

B. USE AND DISCLOSURE OF PERSONAL DATA

B.1            If you provide any personal data to us, you are deemed to have authorised us to collect, retain and use personal information about you for the following purposes:

a.            providing you with customer service including but not limited to processing and effecting sales, orders, refunds and exchanges relating to products and services available for sale in our shops;

b.            verifying your identity;

c.            maintaining the security of our stores;

d.            providing you with our e-newsletter, rewards, birthday and other promotions, details of new products and services available in our stores, andvouchers;

e.            providing you with customer service and responding to your queries, feedback or claims;

f.             performing research or statistical analysis in order to improve our products and services and for marketing and promotional purposes; and

g.             making such disclosures as may be required for any of the above purposes or as required by law or in respect of any claims or potential claims brought against us.

B.2            You further agree that we may disclose and transfer (whether in Hong Kong or abroad) your Personal Data to third party services providers engaged by us to assist with providing you with our services (including data entry, managing our customer database, processing, effecting and verifying sales, orders, refunds and/or exchanges relating to products available for sale in our shops, contacting you regarding promotions, products rewards, vouchers and redemption letters, delivery services and other customer service), contacting you to participate in customer satisfaction surveys and securely disposing of your Personal Data (“Third Party Service Providers”). These Third Party Service Providers are under a duty of confidentiality to us and are only permitted to use your Personal Data in connection with the purposes specified at B.1 above, and not for their own purposes (including direct marketing).

B.3            When necessary we may also disclose and transfer (whether in Hong Kong or abroad) your Personal Data to our professional advisers, law enforcement agencies, insurers, government and regulatory and other organisations for purposes specified at B.1(g) above.

B.4            We may use your name, phone number, residential address and email address (“Marketing Data”) to provide marketing materials (“Marketing Materials”) to you relating to goods/services sold/offered in our retail stores including the following goods/services: retail, cosmetics and beauty, health, wellbeing and medical (the “Goods and Services”).

B.5            We may share aggregate data that does not allow you to be identified with third parties for various purposes (including marketing and advertising), and may use this data in order to better understand your needs and to improve and adapt our products and services.

B.6            Any personal information supplied by you will be retained by us and will be accessible by our employees, any Third Party Service Providers engaged by us and third parties referred to at B.3 above, for or in relation to any of the purposes stated in B.1 herein.

C. CONFIDENTIALITY

C.1            Personal Data held by us relating to our customers or to visitors to our stores will be kept confidential in accordance with this Privacy Policy.

C.2            Any questions, comments, suggestions or information other than Personal Data sent or posted to us by visitors will be deemed voluntarily provided to us on a non-confidential and non-proprietary basis. We reserve the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely, including passing it to any associated company for example, in connection with the development, manufacture and marketing of products and services and to meet customer needs.

D. SAFETY OF PERSONAL DATA

All reasonable efforts are made to ensure that any personal data held by us is stored in a secure and safe place and accessed only by our authorised employees or authorised Third Party Service Providers.

E. RIGHT TO ACCESS/ CORRECT PERSONAL DATA

E.1            Under the Ordinance, you have the right of access to personal information held by us and to request correction of the information.

E.2            If you have any questions regarding this Privacy Policy or if you wish to access or correct your Personal Data, you may send your request in writing to the following address:

G/F, 56 Po Tung Road, Sai Kung, N.T. Hong Kong or email to talashair@biznetvigator.com

E.3            In accordance with the Ordinance, we reserve the right to charge you a reasonable fee for the processing of any data access or correction request.

F.            AMENDMENTS

We may amend or update this Privacy Policy from time to time and all information will be governed by our most recent Privacy Policy, available in our stores.

 

5  Links to Third Party Websites

Talashair Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

6  Copyright

6.1  All copyright, trademark and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Tala’s Hair & Beauty Centre or otherwise used by Tala’s Hair & Beauty as permitted by law.
6.2  In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

7  Disclaimers and Limitation of Liability

7.1  The Website is provided on an As Is and As Available basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
7.2  To the extent permitted by law, Tala’s Hair & Beauty Centre will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
7.3  Tala’s Hair & Beauty Centre makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
7.4  Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Tala’s Hair & Beauty Centre for death or personal injury as a result of the negligence of Tala’s Hair & Beauty Centre or that of its employees or agents.

8  Indemnity

You agree to indemnify and hold Tala’s Hair & Beauty Centre and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Tala’s Hair & Beauty Centre arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

9  Severance

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

10  Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the law of Hong Kong and you hereby submit to the exclusive jurisdiction of the UK courts.